►Lexadazy ships once a week on Tuesdays, so Ready-to-ship items will ship the Tuesday after your order is received.
►Made-to-order items take anywhere from 2-4 weeks to ship.
►Orders placed within the USA come with a tracking number. First Class Domestic shipments usually arrive within 2-6 days. USPS does not guarantee delivery date with First Class Domestic but it is generally pretty efficient. I offer a Priority Mail Domestic shipping upgrade, which has a delivery window of 1-3 days after item is postmarked.
►I ship internationally! First Class International shipping does not include a tracking number. Estimated delivery is 10-21 business days depending on customs, your location, and the weather. USPS does not guarantee a delivery date with First Class International. I offer a Priority Mail International shipping upgrade, which includes a tracking number and reduces delivery time to 6-10 days.
►Please confirm your address is correct at checkout before completing the order. This is essential, as PayPal’s Buyer and Seller protections are voided if an order is sent to an address not listed at checkout. If you accidentally check out with the wrong address, I will refund your order in full and you will need to check out again with the correct address. I will not make adjustments to the address manually. Lexadazy is not responsible for incorrect addresses resulting in delivery to wrong address. If your package is returned to Lexadazy after a failed delivery attempt, I will issue an invoice for shipping cost and then re-ship once payment is received.
►I am happy to ship a gift purchase directly to the recipient! Simply fill out the recipient’s name and full address into the shipping address field at checkout. Orders sent as gifts will be packaged as such, therefore will not include receipts or invoices in package.
RETURNS & EXCHANGES
►All sales, including gift certificates, are final. I do not accept returns.
►Items can only be returned if damaged or faulty. In the event that any items arrive damaged or faulty, Lexadazy should be notified within 72 hours of delivery. In the event of a return, buyer is responsible for mailing items back to Lexadazy. Buyer is responsible for the cost of return shipping. Buyer must take return to post office and get a receipt in order to get a tracking number as proof of return. Lexadazy is not responsible for untracked returns that are lost in the mail. Refund will be issued once return merchandise is received.
►My jewelry is handcrafted with care in .925 Sterling Silver. These pieces are created to last, if properly cared for by the wearer.
►To maintain the quality and longevity of your jewelry, avoid wearing it during bathing, swimming, or other tasks that could damage the stone or the silver. If you wish to prevent your jewelry from oxidizing / tarnishing, you can store it in airtight bags when not in use.
►Clean your jewelry with mild, soapy water and a soft bristled brush, like an old tooth brush. Polish with a soft polishing cloth, like the small square polishing cloths I include with every purchase. Do not submerge jewelry in cleaning chemicals, as they can be damaging to the stones or silver.