LEXADAZY

FAQ/POLICIES

SHIPPING

►In-stock items ship 1-3 days after order is received.
►Made-to-order items take 2-4 weeks to ship.
►Orders placed within the USA come with a tracking number. First Class Domestic shipments usually arrive within 2-6 days. USPS does not guarantee delivery date with First Class Domestic but it is generally pretty efficient. I offer a Priority Mail Domestic shipping upgrade, which has a delivery window of 1-3 days after item is postmarked.
►I ship internationally! First Class International shipping does not include a tracking number. Estimated delivery is 10-21 business days depending on customs, your location, and the weather. USPS does not guarantee a delivery date with First Class International. I offer a Priority Mail International shipping upgrade, which includes a tracking number and reduces delivery time to 6-10 days.
►Please confirm your address is correct at checkout before completing the order. If this happens and you catch it in time, please email the address correction to lex@lexadazy.com or use the contact form this site to reach out. Lexadazy is not responsible for incorrect addresses resulting in delivery to wrong address. If your package is returned to Lexadazy after a failed delivery attempt, I will issue an invoice for shipping cost and then re-ship once payment is received.
►I am happy to ship a gift purchase directly to the recipient! Please indicate the address you wish to have your order shipped to in the "shipping information" section at checkout, OR place a note in the box at checkout. Orders sent as gifts will be packaged as such, therefore will not include receipts or invoices in package.


RETURNS & EXCHANGES

►Unworn items may be returned for exchange or online store credit within 14 days of receipt. Store credit or exchange value excludes shipping costs.
►Buyer is responsible for return shipping. Item must be returned in same condition and packaging it was received in. Ensure that you get a tracking number when you ship your return/exchange back to Lexadazy. Lexadazy is not responsible for uninsured or untracked returns that are lost in the mail.
►Exchange or credit will be issued once return merchandise is received.
►Gift certificates are final sale.


JEWELRY CARE

My jewelry is handcrafted with care in .925 Sterling Silver. These pieces are created to last, if properly cared for by the wearer.

To maintain the quality and longevity of your jewelry, avoid wearing it during bathing, swimming, or other tasks that could damage the stone or the silver. If you wish to prevent your jewelry from oxidizing / tarnishing, you can store it in airtight bags when not in use.

Clean your jewelry with mild, soapy water and a soft bristled brush, like an old tooth brush. Polish with a soft polishing cloth, like the small square polishing cloths I include with every purchase. Do Not submerge jewelry in cleaning chemicals, as they can be damaging to the stones or silver.